Internet based Bus route operation details: BMTC has introduced Bus route operation details available on the Internet. Under this system the commuters can get the details of the bus services operated by BMTC by choosing the Origin and Destination of their choice. All the bus services details along with the timings and bus stop details will be available. The route map is also available for their benefit and the same can be printed and taken by them if desired.

Monitoring of Bus operations using GPS: BMTC has been working on the project of introduction of On-line GPS system for monitoring the bus operations. Two agencies have been finalised. MOU has been entered into with M/s.Aravind Mills for providing on-line GPS Services on 500 vehicles at Rs.1102/- per vehicle per month as service charges. They have installed the GPS modules on 500 vehicles. They have established the Control Room at Indiranagar. The software development for using these GPS data for reports generation is in progress. Further the second agency M/s. Mobile Aplitic India Pvt. Ltd, have fitted GPS modules on 596 vehicles. The software development and customization work is in progress.

Online registration of Complaints: BMTC has provided facilities to register their complaints and suggestion through Internet. BMTC is receiving complaints/ suggestions from the commuters to the Call Centre and they are being attended and replied also.

Electronic Display system in the buses: BMTC is introducing electronic display system of destination boards in the buses. 5 set of sample modules for 5 vehicles has been received and under test before installation. The LED display system being introduced in the buses will have the facility to display important messages to the commuters for the improvement of services. The scrolling messages will be displayed both in Kannada and English. Apart from this display of information in the form of illuminated photographs through LED is also being explored.

Electronic Ticketing Machine (ETM’s): BMTC has introduced the latest techniques in passenger ticketing and commuter passes wherein handheld ETM’s (Electronic Ticketing Machines) are being introduced to replace the manual system of ticket issue. Work on introduction of smart cards etc, is also in progress. These steps are being introduced to make travel a pleasure by removing all irritants present in the system.

4. Vehicular Air Pollution Management Initiative:

The BMTC is aware of the air pollution in Bangalore City and action is being taken to mitigate the air pollution by taking proper action at depot level.
a) All BMTC vehicles have been subjected for emission check every month and corrective actions have been taken immediately in all the depots. To facilitate this work all depots have been equipped with emission testing units.
b) Depot Mechanics have been constantly trained to tune up the vehicles and also to acquire the new methodologies to operate the emission testing machines.

BMTC is the first organization to purchase Euro-I vehicle in the year 2000 and also purchasing the vehicles fitted with Euro-II engines for the last three years. BMTC is using low sulphar diesel (0.05% Sulphur). There are 1510 buses fitted with engines conforming to BS-II norms. There are 5 buses fitted with engines confirming to BS-III norms under trail.

The year wise smoke check details conducted on BMTC vehicles are as under:

Action has been taken to control the speed restricting the RPM of the engine, so that the vehicles speed is between 60-65 KMs., per hour and made tamper proof by sealing the FIP. It is being crosschecked every month.

Control of suspended particulate matter (SPM): The BMTC has equipped DPF (Diesel Particulate filter) developed by M/s. BHEL in two of its Leyland buses on trial basis, to trap carbon particulate.